We will monitor your voice systems and data networks so you don't have to. Our Network Operations Center is located in Rochester, NY and is staffed full time by Frontrunner personnel. We understand the importance of your business staying connected, which is why we perform this mission critical service in-house.
Frontrunner has one of the only 24x7x365 manned NOC's in the area. We will proactively monitor and respond to anomalies in your telecommunications systems and data networks. This means faster time to diagnosis for us and faster time to resolution for you.
No more answering services and hoping a technician checks their messages, with Frontrunner you speak with a live person each and every time. If we can't diagnose and fix the problem remotely, we will send Frontrunner technicians to you.
We even provide our customers the ability to track the status of repairs in real time by simply logging in to an online account, With Frontrunner you are never in the dark.
You may not be able to prevent a disaster, but you can take steps to minimize your risk and protect your business from being impacted by serious downtime. We have been providing emergency service and support from our Network Operation Center for over 30 years.
We stock a large supply of certified replacement parts and replacement systems in our local warehouses to be available when you need them.
Our engineers will review your key business processes to ensure that your IT systems and infrastructure remain in line with your business requirements.